We used TunnelBear across phones and laptops for everyday tasks: browsing, banking, video calls, and some streaming. The experience is refreshingly simple—tap the map, connect, and forget about it.
Company Background and Privacy Stance
TunnelBear is a Canadian VPN founded in 2011 and later acquired by McAfee (it still operates under the TunnelBear brand). The service is best known for its annual, public security audits by Cure53—covering apps, infrastructure, and the website—plus regular transparency notes. In practice: no activity logs, and a strong emphasis on clear, human-readable policies.
Performance and Speed
With WireGuard enabled, nearby connections felt snappy and stable. It’s perfectly fine for UHD YouTube, casual Netflix, and cloud backups. That said, long-haul speeds and peak-hour consistency trail the very fastest VPNs, so serious gamers or heavy streamers might prefer a speed-first provider.
Security Features
TunnelBear includes the essentials and a few nice extras: VigilantBear (kill switch), GhostBear (obfuscation) for tougher networks, SplitBear (split tunneling), and strong encryption over modern protocols (WireGuard, OpenVPN, IKEv2). Audited apps and a clean design mean less fiddling, more privacy.
Streaming and Unblocking
Netflix generally works, but success with Disney+, Prime Video, and other platforms varies by server and week. If streaming is your top priority, consider a provider with a more aggressive unblocking track record; for casual viewing, TunnelBear is OK.
Ease of Use and Apps
The map UI is delightfully simple across Windows, macOS, Android, and iOS. Setup is quick, and the “Fastest” option does what it promises. Unlimited device connections is a genuine perk—install it on everything without counting seats.
Support and Customer Service
Support is primarily via guides and email. Responses are polite and helpful, but there’s no always-on live chat. Also note the refund policy: TunnelBear reviews requests individually rather than offering a blanket 30-day guarantee.
Bottom Line
Want a private, friendly VPN you don’t have to babysit? TunnelBear nails the basics, is transparent about security, and now lets you connect unlimited devices. Power users and streaming superfans may want more muscle, but for most people, it’s an easy, trustworthy pick—especially with that free 2 GB plan to try before you buy.